As managers and business leaders we all have faced the age old dilemma of whether to hire or not to hire new staff. Indeed, this question presents a weighty set of issues. On one side of the scale are all of the benefits a company hopes to gain by hiring more staff. On the other side of the scale are all of the concerns that either prevent hiring or result in limited training time for new employees.
This article will show managers that training new employees does not drain time and resources and that with a little effort they can tip the scales in favor of business growth.
A thorough hiring process prevents unforeseen costs of training new employees. Spending time and resources upfront on vetting potential candidates insures that the individuals you hire fit the mold of your organization. In the long run, the initial costs of hiring will pay for themselves because an employee who quickly becomes a seamless part of the infrastructure requires less training and yields productivity more rapidly.
Once you have hired a new employee, you do not need to complete all aspects of their training immediately. Keep in mind that business development occurs over time not overnight. Managers who avoid the rush to train employees give themselves the time to assess the strengths and weaknesses of the employee. Moreover, managers can then develop a training program specific to that employee's needs. As such, your company avoids excess expenditures on unnecessary training. At the same time, you are putting the money where it counts: in training designed to improve upon an employee's weaknesses.
Every expenditure made towards training a new employee does not translate into a cost for your company. On the job training, where new hires shadow their managers, permits managers to teach good business practices simply by performing their daily tasks. For example, good listening skills are critical to maintaining clientele. Permit your new hires to watch you engage in meetings with clients and have a discussion over lunch with your employee about what the employee took away from the meeting. Then at the next client meeting, let your new hire take the lead on engaging the client. A short feedback session following the client meeting should put your employee on the right track. This on the job training permits the employee to learn from actual experience rather than costly off site training programs. A little time investment was the only calculable cost.
Employees also can assume an active role in their own training. A system that requires employees to check in with their supervisors is more efficient than one that relies on managers to do the checking in. The former permits employees more flexibility to expand upon their interests in the company and more room for innovation. An employee driven system also relieves managers of the burden of overseeing every assignment managers give to their employees. Ultimately, the employee-driven system means that companies avoid unnecessary redirection of managerial time and resources.
Mentor programs provide a vehicle for teamwork and afford new employees a constant avenue for help. A mentor is a senior or mid-level employee who assumes the work of acclimating new employees. Without mentor programs, managers and supervisors will spend inordinate amounts of time training new employees and showing new employees the ropes. A mentor program, however, allows managers to pass off the task of training to a mentor who is equally as capable of indoctrinating the new employee. In fact, mentors often are in a better position to provide the necessary structure and guidance for new employees because mentors are still a part of the employee cadre. As such, new employees can learn by shadowing mentors and mentors can teach without interfering with their own work. Managers, by contrast, are more distanced from the daily grind and would have to distract themselves from managerial responsibilities to train new hires.
Training new employees need not deplete critical company resources. By following any or all of the above suggestions, companies simultaneously can conserve time, save money, and yield production. Just watch the scale tip in your favor.
About the Author:
Linda Finkle is a leading expert on organizational communication strategies and human potential development. As CEO of her executive coaching firm, Incedo Group, Linda has helped countless leaders build internal communication and conflict resolution strategies. She brings about changes in attitude and leadership style that yield dramatic results. Company profitability is an inevitable side effect. Learn more at http://www.IncedoGroup.com
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This blog supports some of the thoughts and interjections from the folks at Fast Forward Business Properties. Our ideas, things we test, and a few random thoughts will show up here.
Name: J. Cleveland Payne
Home: Little Rock, Arkansas, United States
About Me: News is my profession, so it only fits that I am a news junkie. I'm a radio show/segment producer for a news/talk radio station in Little Rock, Arkansas.
